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 TERMS AND CONDITIONS

  1. Last updated: October 27, 2026

  2. Welcome to Ember Spices. These Terms & Conditions govern your use of our website and your purchase of products from Ember Spices LLC (“Ember,” “we,” “us,” or “our”). By using this website or placing an order with us, you agree to these Terms & Conditions. Please read them carefully.

  3. Using Our Website


  4. You may use our website for lawful personal and commercial browsing and purchasing purposes.

  5. You agree not to misuse the website, interfere with its operation or security, attempt to gain unauthorized access to any part of the website, or use its content in a way that violates applicable law or the rights of Ember or others.

  6. We may update, modify, suspend, or discontinue portions of the website when reasonably necessary.

  7. Products and Product Information


  8. We make reasonable efforts to describe and display our products accurately, including their ingredients, sizes, characteristics, and appearance.

  9. Because our products contain agricultural ingredients such as herbs, spices, and botanicals, natural variations in color, aroma, texture, or appearance may occur. Product packaging may also change from time to time.

  10. Images on the website are provided to represent our products as accurately as reasonably possible, but colors and appearance may vary depending on your device or display.

  11. Please review product labels, ingredient information, allergen information, and preparation or usage instructions before consuming or using a product.

  12. Food and Allergen Information


  13. Ingredient and allergen information is provided to help customers make informed purchasing decisions.

  14. If you have a food allergy, sensitivity, dietary restriction, or medical concern, please carefully review the information provided on the product packaging before consuming the product.

  15. Website content about ingredients, food, cooking, wellness, or related topics is provided for general informational purposes and is not medical or nutritional advice.

  16.  Orders


  17. When you place an order, you are responsible for providing complete and accurate billing, shipping, contact, and payment information.

  18. Submitting an order does not guarantee that the order can be fulfilled. We may decline or cancel an order when reasonably necessary, including because of product availability, suspected fraud, pricing or listing errors, payment issues, or circumstances that prevent us from fulfilling the order.

  19. If we cancel an order after payment has been collected, we will issue an appropriate refund for the cancelled portion.

  20.  Prices and Payment


  21. Prices are displayed in the currency indicated on the website and may change from time to time without prior notice.

  22. Applicable taxes, shipping charges, and other charges, if any, will be shown during checkout before you complete your purchase.

  23. Payment must be successfully completed through the payment methods available at checkout before an order is processed, unless we expressly agree otherwise.

  24. Product Availability


  25. Our products are offered subject to availability.

  26. From time to time, a product may sell out, become unavailable, or be discontinued. We may limit quantities or change product availability when reasonably necessary.

  27. Shipping and Delivery


  28. Shipping options, estimated delivery information, and applicable charges are provided during checkout where available.

  29. Processing and delivery estimates are not guarantees. Delivery times may be affected by carriers, weather, holidays, incorrect addresses, or other circumstances outside Ember's reasonable control.

  30. Additional information about order processing, shipping, damaged or incorrect orders, and related matters is available in our Shipping & Returns Policy.

  31. Returns, Refunds and Order Issues


  32. Returns, refunds, replacements, cancellations, and other order-related concerns are governed by our Shipping & Returns Policy.

  33. Please review that policy before placing your order.

  34. Nothing in these Terms is intended to limit rights or remedies that cannot lawfully be limited under applicable consumer protection laws.

  35.  Recipes and Website Content


  36. Recipes, cooking suggestions, serving ideas, stories, articles, photographs, and other content provided through Ember Spices and The Ember Hearth are offered for general informational and inspirational purposes.

  37. Cooking times, quantities, results, and other recipe details may vary depending on ingredients, equipment, technique, and individual circumstances.

  38. You are responsible for following appropriate food-safety practices and considering your own dietary needs, allergies, and sensitivities.

  39. Intellectual Property


  40. Unless otherwise stated, the Ember Spices name, logos, product names, packaging designs, photographs, recipes, written content, graphics, website design elements, and other original materials appearing on this website are owned by or licensed to Ember Spices LLC and are protected by applicable intellectual property laws.

  41. You may use our website for your personal, non-commercial use. You may not reproduce, republish, sell, distribute, modify, or commercially exploit our content without our prior written permission, except where permitted by law.

  42.  Third-Party Services and Links


  43. Our website may use or link to services provided by third parties, including payment, shipping, social media, or other technology providers. We are not responsible for the content, availability, security, or privacy practices of third-party websites or services that we do not control.

  44. Privacy


  45. Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

  46. Disclaimer and Limitation of Liability


  47. We work to provide accurate information and a reliable shopping experience, but we cannot guarantee that the website will always be uninterrupted, error-free, or completely free from technical problems.

  48. To the fullest extent permitted by applicable law, Ember Spices LLC will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it.

  49. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

  50. Indemnification


  51. To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, or expenses arising from your unlawful misuse of the website or your violation of these Terms.

  52. Governing Law


  53. These Terms & Conditions are governed by the laws of the State of Utah and applicable laws of the United States, without regard to conflict-of-law principles.

  54. Nothing in this section limits any consumer rights you may have under laws that apply to you regardless of this choice of law.

  55. Changes to These Terms


  56. We may update these Terms & Conditions from time to time to reflect changes in our products, services, website, business practices, or legal requirements. When we make changes, we may update the “Last updated” date at the top of this page.

  57. Your continued use of the website after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

  58. Contact Us


  59. If you have questions about these Terms & Conditions, please contact:

  60. Ember Spices LLC
  61. Utah, USA  
  62. hello@emberspices.com